If you are reporting an emergency related to DCWA water services or requesting an emergency turn-off of your service during business hours (8 AM-4 PM Mon – Thur, 8 AM – 4 PM Fri) please call our office. After hours calls and same day service calls may incur additional fees if the customer does not have the proper shutoff valve installed at their property.

Office: 843-875-0140

Fax: 843-851-6790

After Hours Emergency: 843-284-3292

Automated Phone Payments: 1-877-885-7968

Speak to a Representative at PSN: 1-866-917-7368