Dorchester County Water Authority Schedule of Fees
| Type |
Fee |
Explanation |
| Activation fee |
$25.00 |
One time charge per location - non-refundable |
| Residential Water Deposit |
$75.00 |
The deposit is applied to the account once service is terminated. The remaining balance is then refunded. |
| Residential Water Deposit - Alternate Identification |
$125 - 200 |
For customers without state IDs. The deposit is applied to the account once service is terminated. The remaining balance is then refunded. |
| Commercial Water Deposit |
$100.00 |
Applied to account at service termination. Remaining balance refunded |
| Late Notice Charge |
$10.00 |
Applied to accounts that receive a late notice. All notices are mailed to the billing address. |
| Delinquent Account Service Fee |
$50.00 |
Any account past due is subject to a Delinquent Fee. |
| Returned Check (NSF) |
$35.00 |
Bank and Online returned transaction fees |
Customer Requested Services
| Type |
Fee |
Explanation |
| Same Day Service |
$25.00 |
Service Requests made before 3:30 PM for the same day. |
| - Meter Read |
$25.00 |
Meter read at the customers request |
| - Pressure/Flow Check |
$25.00 |
Service request for water pressure or flow issues |
| Meter Data Log Report |
$50.00 |
Service request for a 90 day Meter Datalog |
| Meter Box Unlock/Relock |
$25.00 |
Meter box will be unlocked and then relocked 5 - 10 business days later |
After Hours, Emergency, and Weekend
| Type |
Fee |
Explanation |
| After-hours Scheduled Service |
$150.00 |
Charged per hour per technician. 4-hour minimum. Call 2 weeks ahead to schedule. |
| Emergency Service - Provider side |
$0.00 |
|
| Emergency Service - Customer side |
$100.00 |
Call originating after 3:30 PM - example: customer requires meter box unlocked or service shut off at meter. |
| Non-emergent after hours service |
$100.00 |
Same day service after 3:30 PM - example: start service, delinquent reconnect |
Meter Obstruction
| Type |
Fee |
Explanation |
| Meter Obstruction |
|
Meters are to remain accessible and free of obstruction at all times |
| - First offense |
$10.00 |
Written Notice. 14 days to correct. |
| - Second Offense |
$50.00 |
Written Notice. 14 days to correct. |
| - Third Offense |
$100.00 |
Written Notice. Billed Monthly until resolved. |
Meter or Meter Box Damage
Meter boxes are Utility property. It is the property owner's responsibility to report damages.
| Type |
Fee |
Explanation |
| - Replacement Meter Box |
$750.00 |
Damage caused by neglect or intent |
| - Replacement Radio Read Meter |
$500.00 |
Damage caused by neglect or intent |
| - Replace Lid |
100.00 |
Replacement part and labor |
| - Replace Lid Latch |
$50.00 |
Replacement part and labor |
| - Replace Antenna |
$70.00 |
Replacement part and labor |
